Frequently Asked Questions (FAQs)
Q1: Who are we?
We are a technology-driven company specializing in next-generation mobility innovations — from electric hydrofoils and underwater scooters to intelligent drones. Our mission is to redefine how people experience adventure through cutting-edge engineering and design.
Q2: What products do we offer?
Our product range includes:
- Waydoo Flyer EVO E-Foils – Electric surfboards that let you glide effortlessly above the water.
- Subnado Underwater Scooters – Compact, powerful devices for smooth underwater exploration.
- DJI Mavic Series Drones – Professional-grade aerial imaging systems built for creators and explorers.
Q3: What makes our products different?
We combine innovation, performance, and safety in every design. Our products feature modular construction, smart systems, and premium materials, ensuring superior reliability, easy maintenance, and an unmatched riding or flying experience.
Q4: Where are our products made?
All our products are developed by global engineering teams and manufactured under strict quality standards. Each product undergoes rigorous testing to ensure exceptional performance and durability.
Q5: Do we offer international shipping?
Yes. We ship globally through trusted logistics partners. Shipping fees and delivery times may vary depending on your location and local regulations.
Q6: What is our warranty policy?
All products come with a standard one-year limited warranty covering manufacturing defects. Batteries and electronic components include a six-month warranty under normal usage conditions.
Q7: How do I get after-sales support?
You can contact our customer service team through the Support page or by emailing support@[yourbrand].com. Our specialists are available to assist with setup, troubleshooting, and maintenance guidance.
Q8: Can I purchase replacement parts and accessories?
Yes. We offer genuine replacement parts, chargers, batteries, and accessories through our official store and authorized resellers. Always use original components to maintain safety and performance.
Q9: Are your products beginner-friendly?
Absolutely. Our designs prioritize ease of use with smart assistance systems, safety sensors, and adjustable performance modes, making them suitable for beginners and professionals alike.
Q10. How do I stay updated on new products and offers?
Subscribe to our newsletter at the bottom of our homepage to receive updates about new product launches, exclusive offers, and company news.
Q11: How can I become a distributor or partner?
We welcome global partnerships. Please reach out via our Contact page with details about your business, and our partnership team will get in touch.
Q12: How can I contact you?
You can contact us via the Contact Us page on our website or email info@[yourbrand].com. We’re available Monday to Friday, 9:00 AM – 6:00 PM (local time).