Frequently Asked Questions (FAQs)

Q1: Who are we?

Our company actively undertakes various OEM and ODM orders, and continuously expands partners worldwide. Through our unremitting efforts, more new products are about to be launched.Creating value for customers is the philosophy of our team, and sincere cooperation is the spirit of our team. Our unchanging goal is to provide high-quality and high-performance products to customers all over the world.

    • At our store, we specialize in providing a range of innovative and high-performance products to meet your lifestyle and tech needs. Our current offerings include:

      • Waydoo eFoil and underwater scooters, perfect for water sports enthusiasts.

      • High-performance drones for aerial photography and recreational flying.

      • Robotic dogs and advanced robots for entertainment, education, and tech exploration.

      We are committed to offering cutting-edge technology and quality products to enhance your experiences. If you have any questions about a specific product, feel free to reach out to us!

Choose us for technology that pushes boundaries:

  • Transformative Experiences: Our Waydoo eFoils offer a silent, electric flight above water, unlike any conventional watercraft.

  • Intelligent Engineering: Our robotic dogs and drones are powered by advanced AI and stabilization systems for superior performance, whether on the ground or in the air.

  • Curated Quality: We focus on a select range of high-impact, innovative products, ensuring each item we offer, from underwater scooters to robots, represents the peak of its category.

We provide more than just products; we deliver the future of recreation and technology, built with exceptional quality and a focus on user experience.

All our products are developed by global engineering teams and manufactured under strict quality standards. Each product undergoes rigorous testing to ensure exceptional performance and durability.

Yes. We ship globally through trusted logistics partners. Shipping fees and delivery times may vary depending on your location and local regulations.

All products come with a standard one-year limited warranty covering manufacturing defects. Batteries and electronic components include a six-month warranty under normal usage conditions.

For after-sales assistance, you can reach us through the following methods:

  • WhatsApp: +852 4641 0246 (We recommend using WhatsApp for faster response!)

  • Email: service@yczhihang.com

Our team is here to help resolve any issues and ensure your satisfaction. We look forward to assisting you!

Yes. We offer genuine replacement parts, chargers, batteries, and accessories through our official store and authorized resellers. Always use original components to maintain safety and performance.

Absolutely. Our designs prioritize ease of use with smart assistance systems, safety sensors, and adjustable performance modes, making them suitable for beginners and professionals alike.

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We welcome global partnerships. Please reach out via our Contact page with details about your business, and our partnership team will get in touch.